Assistant Manager Operations (Regional Head Office – Mumbai)

Qualification:

• B.Com /B.A /B.Sc.
• Additional qualification in Operation /Supply Chain Management would be preferable.

Experience:

• Minimum 2-3 years working experience with Cargo & Express Industry would be an added advantage.

Roles & Responsibilities:

• Manage, supervise and coordinate daily operations.
• Plan and schedule work for shift ensuring proper distribution of assignments and adequate manpower planning for various shifts.
• Assist in the determination of fiscal requirements and preparation of budgetary recommendations.
• Perform other related duties incidental to the work described.
• Keep Functional Head fully informed of all matters of significance and takes prompt corrective action wherever necessary or suggest alternative course of action.
• Enforce Company policies. Provide direction to employees regarding operational and procedural issues.
• Present employees with a supportive management and company environment attitude. Counsel and coach staff as needed. Provide employee with positive and constructive feedback and take appropriate action when necessary.
• Solve any individual or department problems as they arise.
• Oversee all Back of House and Front of House ordering, receiving, and inventory alongside the General Manager and Operations Manager.
• Work with the General Manager, Customer Service Manager, and Operation Managers on all staffing plans.

Basic Traits:

• Organized and well planned.
• Problem Solving and decision making skills.
• Good listening skills.
• Strong Team player and Team Leader to inspire commitment.
• Good communications and Presentation skills.
• Proactive, service oriented approach.
• Ability to grasp/learn and teach concepts and procedure quickly.

Skills & Competencies:

• Knowledge of technical aspects of relevant products and processes of key industry sectors served by FFCL products.
• Ability to work effectively and gain confidence and respect of customers, senior management, Operations team.
• Good knowledge of commercial procedures and transactions.
• Good liaison and networking skills.
• Good geographical knowledge of regions.
  

Assistant Manager Sales (Regional Head Office – Mumbai)

Qualification:

• B.Com /BA/B.Sc.
• Additional qualification in Marketing Management would be preferable.

Experience:

• Minimum 2-3 years working experience with Cargo & Express Industry would be an advantage.

Roles & Responsibilities:

• Managing all Sales activities of company products and of any other principals, starting from project identification, determining other specifications, contract review, issuing Works Orders and Order Acceptances, coordinating, and effecting after sales service.
• Managing all Customer related commercial activities like collection of payments.
• Interfacing with customers at business and technical levels and providing technical support to existing and potential customers.
• Collecting Market intelligence on competitors, customers, and new projects, technology trends through networking, field visits and assessing market potential for First Fight Couriers Ltd.
• Capturing all market intelligence data, analyzing events and trends having impact on existing sales & Marketing Policies.
• Measuring, monitoring and improving customer satisfaction.
• Motivating, supporting and training Subordinates and giving them effective performance related feedback to help develop their skills.
• Conducting Business Development activities through development of new solutions in conjunction with latest services.

Basic Traits:

• Organized and well planned.
• Extrovert and Assertive.
• Good listening skills.
• Strong team player and team leader to inspire commitment.
• Financial & personal integrity.
• Tenacious with ability to meet deadlines and targets.
• Good communications and presentation skills.
• Proactive, service oriented approach.
• Ability to grasp/learn and teach concepts and procedures quickly.

Skills & Competencies:

• Knowledge of technical aspects of relevant products and processes of key industry sectors served by FFCL products.
• Proven skills in sales management techniques and ability to execute sales strategies.
• Ability to work effectively with and gain confidence and respect of customers, senior management, sales team and channel partners.
• Good knowledge of commercial procedures and transactions.
• Good liaison and networking skills.
• Good negotiation skills.
  

Marketing Executive (Mumbai)

Qualification:

• Under Graduate /Graduate.

Experience:

• Minimum 1-2 years working in same industry / Service Industry.

Roles & Responsibilities:

• Sourcing Business from Large Corporate.
• Responsible for prospecting new clients maintaining current corporate.
• Meeting budgeted targets.
• Client Servicing.
• Should have relevent experience in Corporate Sales.

Basic Traits:

• Organized and well planned.
• Problem Solving and decision making skills.
• Good listening skills.
• Strong Team player.
• Good communications skills.
• Ability to grasp/learn concepts and procedure quickly.

Skills & Competencies:

• Ability to work effectively and gain confidence and respect of customers.
• Good knowledge of commercial procedures and transactions.
• Good liaison and networking skills.
• Good Geographical knowledge.

Fleet Manager

Qualification:

• Graduate /Post Graduate.

Experience:

• Minimum 5-7 years working experience with similar profile.

Roles & Responsibilities:

• Monitor day to day All India Fleet Movement through VTS.
• Negotiate and Appoint Vendors.
• Billing of Vendors.
• MIS report preparation.
• Must have thorough knowledge of Surface Cargo statutory matters.
• State Wise Documentations / Sales Tax Issues etc

Basic Traits:

• Organized and well planned.
• Problem Solving and decision making skills.
• Good listening and communication skills.
• Strong Team Player and Team Leader to inspire commitment.
• Proactive, service oriented approach.
• Ability to grasp/learn concepts and procedure quickly.

Skills & Competencies:

• Knowledge of technical aspects of relevant products and processes of key industry sectors of Surface Cargo.
• Ability to work effectively and gain confidence and respect of customers.
• Good knowledge of commercial procedures and transactions.
• Good Geographical knowledge of regions.