New service agreement will allow customers to book international shipments through First Flight Couriers centres across the country

Mumbai, India – December 15, 2015: UPS announced that First Flight Courier Ltd. (FFCL), a leading Indian domestic courier company, will become a UPS Authorised Shipping Outlet in India. This agreement will expand the reach of UPS’s international express delivery service through FFCL’s network in metropolitan and urban centres across India.

Rapid urbanisation will present a fair share of challenges and opportunities for businesses to explore new business models and supply chains. Today, half of the world’s population is concentrated in urban areas and, by the United Nations’ estimates, two-thirds of all people will live in cities by 2050. UPS expects that this growth will usher in an influx of middle-class consumers, especially in emerging markets. The accompanying surge in demand for goods and services will create logistics-related and environmental challenges that will necessitate economically feasible and sustainable solutions.

To support this growth in a more sustainable way, UPS regularly evaluates new routes and service offerings, based on customer demand and market opportunities. With FFCL becoming a UPS Authorised Shipping Outlet, Indian customers will be able to book international shipments with FFCL, who will in turn make use of UPS’s global shipping network. This service expansion will support market growth by helping clients connect more quickly to global markets.

UPS is the largest package delivery company in the world, in terms of both revenue and volume. Through an integrated supply chain and worldwide network serving over 220 countries and territories, UPS oversees the successful daily delivery of about 18 million packages and documents.

“Demand for international express delivery service is on an upswing in India, with increasing penetration in cities and towns,” said Mark Martyn-Fisher, Managing Director of UPS India. “First Flight Couriers is a valuable ally and puts us in a strong position to support retail customers with their growing export-oriented requirements. We are glad to add First Flight Couriers to our team of global shipping partners who share our professional values and are proven to make the best use of innovative technologies to optimise trade between India and the rest of the world.”

Mr. O. P. Saboo, Chairman and Managing Director, First Flight Couriers Ltd. said, “Working with UPS will help us raise the bar of our service capabilities and offer our customers international reach. The combination of our respective networks, process know-how and operations expertise will allow us to offer an unprecedented level of convenience to our retail and enterprise customers.”

The region comprising over 70 countries that covers the Indian subcontinent, the Middle East and Africa is UPS’s largest region in terms of geographic area and forms a key part of the UPS global network. UPS began its services in India in 1988 and has since grown to become a convenient resource to India’s businesses for their express delivery services.

With about 435,000 employees worldwide, UPS delivers to over 8 million customers each day and handles about 2% of global GDP in its network.

About UPS : UPS (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions, including the transportation of packages and freight, the facilitation of international trade and the deployment of advanced technology to more efficiently manage the world of business. Headquartered in Atlanta (USA), UPS serves more than 220 countries and territories worldwide. The company can be found on the web at® and its corporate blog can be found at To get UPS news directly, visit

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